FAQ

Kyoto Apartment is a short-term rental company, provides a room at an apartment, sharehouse and/or dormitory in Kyoto. We are more flexible than normal Japanese real estate agencies. For example, you do not need to pay a large deposit, (In case of normal real estate agencies in Japan, they usually require 2 or 3 months’ worth of rent), key money to the landlord, agent fee, and even guarantor is not required. In addition, all of our apartments are fully furnished. Furthermore, the monthly rent includes utility expenses and the internet fee.

Our office is located in Shijo-Mibugawa, Kyoto. Please see our “about us” page for the location map and office hours. (An appointment is required in advance before your visit.)

Yes, we would be happy to communicate with you in English.

Yes, travelers are of-course welcomed. But we only provide rental rooms for perople who will stay at least 1 month. (You can stay for less than 1 month, but the rental fee will be for 1 month. )

Yes, you can! Both foreign or Japanese customers are welcomed!
For now, about 70~80% of our customers are people from abroad, and the other 20~30% are Japanese people.

No, you don’t. We just need a photocopy of your passport. However, we will need a guarantor if you are not over 20 years old.

Yes, but if you are not yet 20 years old, we require your guardian’s consent as your guarantor.

Please first fill in an Inquiry form. You can make a reservation by e-mail or phone call. Please call us if your move in day is within a few days.

Sure, to start your reservation process please make sure that you have your visa (Not COE), flight and/if necessary your quarantine hotel/duration confirmed prior to your inquiry! You can see the availability status of each room through this website or by contacting us by e-mail or telephone. Once you have paid for the room deposit, the administration fee and the first month's rent for your room by domestic bank transfer or international wire transfer, we can book the room for you.

No, you can not. Please note that we will not refund the deposit and administration fee for any cancellations once the reservation is made.

We require you to pay the room deposit, administration fee and first month's full rent. We also require a photocopy of your valid passport (including a valid visa or longer than one month landing permission). Please note that we will make a photocopy of your passport and landing visa for our internal purposes.

The monthly rent includes utility expenses such as electricity, water and gas (There is a usage limit depending on the apartment). Internet fee is also included.

There are two ways you can pay. You can pay through a domestic bank transfer or an international wire transfer. We do not accept credit card rent payments.
→ Click here to see a video of how to make cash transfer.

We will return up to 20,000 yen of your deposit on the date you move out. 10,000yen will be deducted from the deposit as a room cleaning fee.

Yes, all rooms are furnished. Each room has a bedding, air conditioner and necessary household goods and appliances. For further information, please see the detail page on each respective apartment.
You can start your new life very easily!

Sorry, we do not provide a landline telephone in each room.

Each apartment has Internet connectivity. Please check each apartment page for further details. For residents who will move-in to our studio apartment, we can provide a small WiFi router for free if you would like. Please let us know in advance, if you would like this service.

Yes, you can. A gas cooking stove or induction heating cooker is included in the kitchen. The kitchen appliances, cookware, cutlery and dishes are also prepared for you.

Yes, of course. The door of each room and entrance to the apartment can be locked.

No, you need to contact us and gain our permission to have an overnight guest stay in your room.　If you are living in our studio apartment, your guest can stay overnight for 5,000yen per night/per each person in your room.
We don’t allow any over night guests at our shared apartment.

Yes, you can.
As well as go through the move out and move in process twice. When you move out of your first room, you will receive up to 20,000yen of your deposit and then have to re-pay 30,000yen deposit and 15,000yen administration fee for the new room.